Returns policy

Our products are 100% authenticated branded. We have no refund policy for pre-orders, however, in-stock items that customers buy directly from the website can be exchangeable, if the received item is in a flawed condition, the exchange can be offered after talking to the client.

• Exchange-only policy: Our policy strictly allows exchanges and not returns. If you wish to exchange a product, it must be in the same condition as received.

• Exchange Time Frame: Exchanges are only possible within 24 hours of product delivery. You will need to look over the product as soon as possible.

• Damaged products: In case of product damage or damaged packaging, no return or exchange will be accepted.

• Payment confirmation: Orders will be confirmed only upon submission of the payment screenshot. So that you know, no reservations will be made without payment.

• Shipping charges for exchange: Clients are responsible for bearing the shipping charges associated with the exchange of products.

• No receipts or after-sale service: We do not provide any receipts or after-sale services. Our core service is sourcing and delivering products from international markets to your doorstep.

We appreciate your understanding and adherence to these policies. For any further inquiries or assistance, feel free to contact our customer service team. Thank you for choosing our services.